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Level Up Your Team: Training and Development Solutions

Managers and leaders play a crucial role in team performance. Having strong relationships with the team leads to greater engagement, productivity, and innovation.

We offer training and development solutions to help busy managers level up their leadership so they can unleash the full potential of teams to innovate, adapt and drive performance.

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The Challenge

  • “I love going to meetings!” said no one, ever. Studies show that 71% of senior managers found meetings to be unproductive and inefficient. And that’s before the pandemic radically altered how we work together.
  • Managers have a huge impact on employee experience and engagement. Research shows managers account for at least 70% of the variance in employee engagement scores, and that about 35% of managers are themselves disengaged.
  • Technical and subject matter expertise aren’t enough to inspire others. Managers often get little training and, according to a CEB Gartner study, 60% of frontline managers underperform during their first two years.
  • Leading teams in a hybrid work environment has a steep learning curve that puts a premium on constructive dialogue, adaptability, and problem-solving.

Who Is This Program Right For?

  • C-suite leaders and CHROs responsible for bringing in proven training and development solutions to help develop leadership and foster a collaborative, trusting work culture
  • Established and Emerging Leaders who recognize their need to invest in developing adaptability and “soft skills” so they can lead with greater presence and impact
  • Learning and development professionals who want to support building a cultural ecosystem that values interpersonal relationships, and supports team performance, regardless of whether they work together in-person, virtually or in a hybrid setting.

Who May Not Be a Fit?

  • If you’re a leader who thinks “soft skills” like listening, empathy and creative thinking aren’t nearly as valuable as subject matter and technical expertise.
  • If you believe that managers need to “sink or swim” as a way to advance up the ranks
  • If you think having strong relationships and ways to hear all voices in the room is optional to create a future-proof high performance work culture

What can you expect to experience from
a session with Carolyn?

  • Engaging and interactive experiences that help meaningfully improve your team culture and effectiveness, and is viewed not just an “add-on” activity to their already busy schedules
  • Collaborative design so each session is tailored to the day-to-day reality of your teams and their objectives, while using tested frameworks, exercises and content
  • Set up for success from the start tools, including pre- and post-session videos and communications, as well as a copy of Lead Conversations that Count: How Busy Managers Run Great Meetings for each attendee, as appropriate
  • Relevant and practical ideas that your participants can apply right away
  • Sustainment designed from the start to ensure needed meaningful and measurable behavior changes are embedded available to provide ongoing insight to senior leadership

Level Up Skills: Future of Work Skill-Building Masterclasses

The rapidly evolving business landscape and navigating a path to find a “new normal” as we emerge from the pandemic is a big challenge. Employees from the front-line to the boardroom are coping with high levels of stress, growing attrition rates, and a need to re-invent and re-imagine how we can do our best work together.

We offer a series of practical, action-oriented and experiential Masterclasses to support your team to be future-ready, adaptable, and resilient in the face of change. 

Masterclass training topics currently offered include:

  • Making Hybrid Work: Strategies & Best Practices for Running Great Hybrid and Virtual Conversations
  • Adaptability: The 3 Pillars of Building an Adaptive and Resilient Team
  • Conversations that Count: Why We Need Them and How to Design Them
  • The COUNT Roadmap: Amplify Your Presence and Impact in 15 Minutes or Less
  • Navigating Conflict in Discussions: Essential Tools for Managing Difficult Group Dynamics Effectively
  • Defrag Your Brain: 3 Ways to Manage Cognitive Overload and Access Effortless Flow

Level Up Teams: Graphic Recording

We help our clients run more impactful and engaging meetings and events by capturing the essential elements of the discussion in real-time in a visual artifact. Whether the discussion takes place in-person or virtually, our team can provide a visual roadmap of the event which can deepen understanding, encourage collaboration, and support implementation after the discussion. 

Here are some examples of uses of graphic recording we’ve created:

  • Senior leadership retreats
  • Conferences, keynotes
  • Strategic visioning processes
  • Town Halls
  • Community and stakeholder consultations
  • Brainstorming and ideation sessions
  • Branding and marketing creative sessions

Level Up Teams: Lead Conversations that Count

So often in organizations, top performers get promoted, but they don’t know how to lead and manage others. This challenge is amplified with the hybrid work environment, post-pandemic. 

Carolyn Ellis has literally written an award-winning book on how busy leaders can better engage their teams, have more impact and greater success in meetings and important conversations. 

This package offers a series of hands-on, practical and engaging training drawn from Lead Conversations that Count: How Busy Managers Run Great Meetings. It can be delivered as a 6-month or 12-month program for emerging leaders and managers and includes a sustainment methodology that identifies and supports meaningful and measurable behavior changes needed to meet your business objectives. 

What Our Clients Say

“As a Vice President of HR, it is important for me to find ways to ensure concepts from training sessions resonate with participants and can be applied in day to day work. Carolyn’s graphic recording talents were an excellent addition to my Mission, Vision and Values session! Not only was she able to visually record key elements of the sessions, but she captured participants' insights in a meaningful and personal way. Her work resulted in a wonderful display and a perfect way to keep the conversation going on a daily basis around the office!”
Lisa Cook
Generali Global Health
“As a learning & development professional, I always look for innovative ideas to share content and information. Inspired by Carolyn’s doodles and attending her workshop, I received an opportunity to combine my interest in sketching and love for colors in my daily work. I have already started visual notetaking, be it summarizing traditional slides on a page, doing roadshows for strategic gatherings or taking daily meeting notes. Carolyn is a great person to work with and blessed with a unique talent which she is ready to share with anyone looking for innovation and creativity.”
Nazish Asim
PwC Canada
“The information was relevant and useful. Your presentation style is so warm, funny, and yet so professional.”
A.W.
Workshop participant
“The session was so valuable! Your ability to flow with questions was great. I give the session a 5/5!"
K.K.
Participant
“The framework you shared really spoke to me. This was such a useful session!”
A.T.
Participant

Who will be the lead facilitator and collaborator to support us?

Carolyn Ellis
Visual Facilitator, Sense Maker and Thought Partner

Carolyn Ellis brings a unique blend of systems thinking, facilitation, and graphic recording to help her clients future-proof their people by developing the mindsets, relationships and adaptability skill sets needed to rise to the challenges we face today.

She brings over 25 years of experience working with clients from a wide range of industries facing disruptive change, including the financial, insurance, pharmaceutical, municipal, and not-for-profit sectors.  As a visual facilitator, certified Adaptability Quotient coach, and trainer, Carolyn is known for her ability to make the invisible visible. She is author of the award-winning book, Lead Conversations that Count: How Busy Managers Run Great Meetings.

Set up a Conversation with Carolyn

Helping Game-Changing Leaders and Organizations Realize Their Fullest Potential

Can You Tell Me More About What We’d Learn?

Carolyn Ellis believes cookie cutters are for baking, not for training and development solutions. Working collaboratively with her clients, each engagement is customized to address the needs and objectives of your team, while building upon best practices and proven frameworks Carolyn has in her robust and deep toolkit of high performance team tools. 

For the Level Up Teams programs, the training draws from content from her award-winning book Lead Conversations that Count: How Busy Managers Run Great Meetings. 

The “Ladder of Impact” pictured below is a useful framework used to help individuals and teams identify their current level of capability and meeting effectiveness. This framework opens the door to rich dialogue and practical ways to level up your team.  

Source: Carolyn Ellis, Lead Conversations that Count: How Busy Managers Run Great Meetings (2021)

If you want to get a sense of Carolyn more personally and get an idea of the content of her sessions, you may enjoy her video below.

Interested in How to Level Up Your Team?

Get in touch with us and we’ll respond within 48 hours with pricing and availability.

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