I was talking to a colleague recently and she made the observation that so few managers had learned how to run effective and engaging meetings. To which I said, “You know, that’s true AND it’s not their fault..” Let’s just think about it here for a moment. A lot of  managers used to be colleagues of the people that they’re now managing. Maybe some of them got that promotion because they’re really great at the tech skills, but perhaps not so great at the people skills.
Let’s face it, this isn’t something where you can read a book or even go to a workshop once or twice, and all of the sudden… (snap!) you’re able to run a meeting with a complexity of group dynamics that are always going to be at play.

It’s astonishing how often people are in the same conversation but hear completely different things. The potential for misunderstanding, feeling disrespected and disempowered is huge. Whether you’re leading a team of one (yourself), or a team of hundreds the quality of your listening hugely affects the quality and impact of your leadership.