Calibrate is about taking a moment before you even begin that meeting to really tune in and see how are you doing before you get into the room. When you are calibrated, it really gives you a much better chance to make sure that your intention and the impact that your words and your demeanor has with people are in perfect alignment.

With the mix of working environments now, still a lot of work is happening virtually with people. There’s a lot where we’re going to be having hybrid situations. Some people meeting in person, and other people participating in that through some sort of video conference or other systems. There’s a lot more to think about if you want to design a conversation that counts, that is inclusive of everybody, but is smooth for you to run. You can really be present to the people and not be overwhelmed and overloaded with the process and the technology of bringing all of this together.