Latest Articles

Communication

Why We Need to Take Meetings Up A Notch

We’ve all been in meetings that felt like a total waste of time. Endless, back-to-back meetings that clutter up the calendar and leave the real work to pile up.

You end the meeting more confused than when it started, frustrated that it was all talk and no action, just like so many before itWhen you’re the Conversation Leader, these kinds of problems fall on your shoulders

How do you handle things when people get unruly? Or is it you who talks endlessly, leaving no space for back-and-forth dialogue in your meeting?

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Communication

Effective Meetings: To Align, You Need to Design

Teams get out of alignment when they lack clarity about the decision they are asked to make. It’s essential to be upfront about whether their input is for information-sharing, brainstorming, or actual decision- making. Don’t confuse people’s attendance with acceptance. Silence doesn’t mean people agree with what is being discussed. When you treat group discussions about important issues as an activity to simply check the box on, you’ll run into problems in implementing and executing your objectives.

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Communication

From Talk to Action: The Power of a Single Baby Step

You have invested a lot of your energy and time to lead a conversation that builds goodwill, clarity and connection. You still need to ensure the ideas and understandings you’ve created in your conversation don’t dissipate once people leave the meeting or Zoom room. You’ve moved the ball down the field, but you aren’t across the finish line until you transfer the momentum from that meeting into tangible action and change.

As an early mentor of mine used to say, imperfect action is better than perfect inaction.

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Leadership

Go Through the Finish Line:
Translating Intention into Action

I learned an important life lesson when I joined a self-defense class for women early in my career. As a single professional woman who occasionally had to work late at night in a large city, I decided I would feel more peace of mind if I knew some self-defense basics. Over the one-day workshop, I learned the best stance to keep my balance if confronted, how to break the grip of someone trying to grab me, and the vulnerable points to aim for if faced with an attacker.

The final task of the workshop was to break a wooden board with my bare fist. As my fellow participants and I dubiously handed out the boards to each other, we all looked skeptical. These boards were solid and heavy. I didn’t want to break a bone.

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Leadership

Hold the Space for Team Performance

I was introduced to the concept of “holding the space” when attending my first shadow work transformational seminar with Debbie Ford in California in 2001. It seemed very important for the people running this three-day immersive experience, but I took it very literally. “How can you hold space?” I wondered. “Space isn’t something you can touch or hold. It’s invisible.” Creating the appropriate space for your conversation is like planting a garden. There is an entire ecosystem to consider that is ever-changing, and you need to be responsive to those changes.

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Leadership

Get the Pieces of the Puzzle on the Table

Conflict or disconnection happens when there is some unexpressed need or perspective in play. If the Conversation Leader responds only to what’s apparent, what’s spoken and seems obvious without digging deeper into the heart of the matter, they will miss an important piece of what is really happening. You don’t want to be like the Captain of the Titanic, paying attention only to what’s above the waterline and oblivious to the scope of dangers below the surface. We all know that decision did not turn out well.

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Communication

Tune in and Level Up Your Meetings

Have you ever walked into a room and sensed a whole lot of tension? Without hearing what has been said, you immediately know there’s a chill in the air. You can pick this up in virtual spaces when someone appears held back or closed off, even in your limited view. They may turn off their camera for prolonged periods, despite your request to keep cameras on for the meeting.

Communication takes place in many forms and is a critical input in connecting and understanding one another. Bats operate through an incredible and sophisticated sonar system, where they fly using signals that bounce back from the environment around them. We, too, need to pay attention to signals.

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Communication

Navigating Group Decision-Making Well

There’s a time for blue-sky thinking, brainstorming and idea generation. And there’s a time for making choices, setting priorities, and separating what’s mission-critical from ideas for another time. Knowing when to shift from one thought process to another can feel messy, confusing and confronting. This is where your surfing skills will be tested.

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Communication

The Power of Acknowledging Others

Acknowledging people’s contributions and perspectives confirms that they were heard and valued. It’s how we demonstrate respect. Have you ever spoken up to give an idea, and the Conversation Leader just continued? Whether your idea was ignored entirely, or the group leader ran with it without even a nod in your direction, the lack of acknowledgement creates disconnection and a disinclination to offer your input as freely or enthusiastically the next time. Be mindful of how you acknowledge others, particularly when you are leading the conversation.

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Communication

The Key To Effective Conversations: Listening

Listening feels like it should be a natural skill, but it isn’t. Too often – particularly in the workplace – we think that we’re listening when we’re only listening to judge, compare other’s thoughts to our own, or simply prepare to continue expressing our views. It’s natural to listen through our filters, biases, experiences and agendas.

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